šļø Manuel Aybar ā Director of Operations | HOA Management & Community Solutions Expert
Manuel Aybar brings over 20 years of strategic leadership and operational excellence to the HOA management industry. With a background in Industrial Engineering and a Masterās in Industrial Management, Manuel applies a systems-driven approach to streamline property operations, enhance resident satisfaction, and ensure financial transparency across communities.
As Director of Operations, Manuel oversees day-to-day management of residential communities, vendor coordination, budget planning, and technology integration. His engineering mindset allows him to optimize workflows, reduce costs, and implement data-informed solutions that benefit both board members and homeowners.
Manuel is known for his detail-oriented style, clear communication, and commitment to building thriving, well-maintained communities. Whether working with board members or residents, he brings professionalism, transparency, and a proactive mindset to every interaction.
š§ Core Strengths:
- Budget forecasting and financial oversight for multi-unit properties
- Vendor and contractor management with a focus on quality and accountability
- Implementation of smart tools for maintenance tracking and resident communication
- Strategic planning for long-term capital improvements and reserve studies
š ļø Devin Gaddy ā Director of Facilities | Residential Property Operations Specialist
Devin Gaddy is a seasoned Facilities Manager with over 15 years of experience overseeing property operations, vendor coordination, and infrastructure maintenance across hospitality and residential sectors. With a proven track record at companies like Drive Shack Inc., American Golf, and SSCP Management, Devin brings a hands-on, solutions-oriented approach to HOA community management.
In his current role, Devin ensures that every aspect of community facilitiesāfrom landscaping and lighting to safety systems and amenity upkeepāis maintained to the highest standard. His background in multi-unit operations and hospitality gives him a unique edge in delivering responsive service and proactive maintenance strategies that enhance homeowner satisfaction.
š” HOA-Focused Expertise:
- Preventive maintenance programs tailored to residential communities
- Vendor oversight and contract negotiation for cost-effective service delivery
- Emergency response planning and infrastructure resilience
- Resident communication and issue resolution with professionalism and care
Devin is known for his calm leadership, technical know-how, and commitment to creating safe, well-maintained environments that residents are proud to call home. His ability to balance operational efficiency with community values makes him a trusted partner to HOA boards and property managers alike.
š¤ Keyla Aybar ā Director of Human Resources | Organizational Development Expert
Keyla Aybar Herrera serves as the Director of Human Resources at Singular HOA Management, where she leads strategic initiatives in talent acquisition, employee engagement, compliance, and organizational development. With a deep-rooted commitment to fostering a people-first culture, Keyla plays a pivotal role in aligning HR practices with Singularās mission to deliver exceptional community management services.
Before joining Singular, Keyla held the position of Director of the Psychology Department at Pontificia Universidad CatĆ³lica Madre y Maestra (PUCMM), where she oversaw academic programming, faculty development, and student support initiatives. Her leadership in higher education was marked by a strong emphasis on psychological well-being and workforce readiness. She also serves as an HR consultant with Centro Proyecta, advising organizations on talent strategy, performance management, and organizational design.
Keyla brings a unique blend of academic insight and practical HR expertise, making her a driving force behind Singularās inclusive and high-performing workplace culture.
āļø Raymond Gaddy – Customer Service Coordinator
With more than 40 years of experience in the banking industry, Raymond Gaddy brings a wealth of knowledge, professionalism, and customer-focused expertise to his role at Singular HOA. Throughout his career in banking, he developed a reputation for building strong client relationships, resolving complex issues, and ensuring service excellence.
After retiring from banking, Raymond chose to continue applying his skills in customer care by joining Singular HOA. His deep experience in managing client interactions, attention to detail, and commitment to clear communication make him an invaluable resource for homeowners and board members alike.
As Customer Service Coordinator, Raymond serves as the first point of contact for residents, providing timely solutions, guidance, and support. His background allows him to approach HOA management with both efficiency and empathy, ensuring every homeowner receives the highest standard of service.
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